Answers to common questions about recharges, limits, accounts, settlements, and support.
4 questions answered
There is no separate signup. Enter your 10-digit mobile number on the login page and the six-digit OTP we send you. If the number is new to Recharge Sewa, your account is created on that first login. There is no form to fill in, no document to upload and no joining fee.
No. Joining Recharge Sewa is completely free. There are no registration charges, no monthly maintenance fees, and no minimum balance penalties.
The web platform covers prepaid mobile recharge, DTH recharge, reports and referrals. Utility bill payments and account verification are done in the Recharge Sewa Android app. Both share the same account.
No. Your mobile number and OTP work across both the Recharge Sewa Android app and this web platform. All transactions, wallet balances and reports stay in sync.
4 questions answered
Recharges are processed directly with telecom operators (Airtel, Jio, Vi, BSNL) in real-time. Most recharges complete in under 2 seconds, and you receive an immediate confirmation with the operator reference ID.
If an operator rejects a transaction or a timeout occurs, our automated reversal engine immediately credits 100% of the deduction back to your balance. No ticket or manual follow-up is required.
Yes. Each operator publishes its own minimum and maximum, shown on the recharge screen, and unverified accounts also have a monthly cap. Completing free verification in the Recharge Sewa app removes that cap.
Utility bill payments are available in the Recharge Sewa Android app. The web platform is optimized for lightning-fast prepaid mobile and DTH recharges.
2 questions answered
Yes. All communication is secured using TLS 1.3, hybrid RSA + AES-256 payload encryption, and server-side authenticated sessions. We never store sensitive banking credentials or payment PINs.
Verification removes the monthly transaction cap on your account and is required for higher-value recharges. It is free, takes about a minute, and is completed in the Recharge Sewa Android app with your Aadhaar number and the OTP sent to your Aadhaar-linked mobile.
Support is available every day of the year, on live chat, WhatsApp and phone with swift human responses.